FAQ
Ibland kan finansiella branschtermer kännas lite krångliga, vi vet! Därför har vi valt att samla de vanligaste frågorna som vi får in här på vår FAQ-sida. Skulle du undra över något som inte finns med i listan? Kontakta oss gärna så löser vi det!
Det collection
If my customer doesn’t pay you, what happens?
First, we send your customer a reminder. If your customer still doesn’t pay, we will try to contact the customer. If we still do not get paid, a debt collection claim will be issued. For further questions please contact us.
Would you like to know more about our services?
Please contact us or chat with us on our Facebook page.
Have you received a letter from us?
And if you can’t find your answer in our FAQs you can always call us at +46 (0)46-31 20 20.
I/my company have/has record of non-payment. Can I become a customer anyway?
Yes. Many of our customers have liquidity fluctuations, but that doesn’t prevent you from becoming a customer with Euro Finans and selling your invoices.
What does it take to become a customer at Euro Finans?
You must have a registered company and customers that you bill. It is very easy to become our customer, please call us at +46 (0)46-31 20 20 to find out more.
Do you agree to payment by instalments?
We currently don’t offer payment by instalments for individuals. However, we can always look at the exact case with which you need help. Please call us and we will take a closer look at your case, at +46 (0) 46-31 20 20.
Is there any monetary limit for the invoices?
No, there is neither a minimum nor a maximum. However, we usually recommend that the invoice is at least SEK 5,000 incl. VAT when you sell your invoices to us.
What is happening with my case?
To follow your case, log into our APP or our customer centre. The link can be found here: KAF-Online
If I have made a mistake on an invoice that I have already sent you, what do I do?
Please credit the invoice and send a replacement invoice.
We have overdue invoices – can you help us get paid?
Debt collection is a very powerful tool in this context. Feel free to contact us and we’ll see if we can help you.
Do you buy overdue invoices?
No. However, we offer other solutions to help you release capital. Please call us on 046-31 20 20 for more information.