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FAQ 

Sometimes financial industry terms can feel a little complicated, we know! That is why we have chosen to gather the most common questions we receive here on our FAQ page. Do you wonder about something that’s not included in the list? Feel free to contact us and we will solve it!

 

Invoice Factoring 

 

Do you assume the credit risk for businesses?

Yes, as a rule, we assume the credit risk when buying an invoice, but it depends on our agreement.

Do you buy overdue invoices?

No. However, we offer other solutions to help you release capital. Please call us on 046-31 20 20 for more information.

If my customer doesn’t pay you, what happens?

First, we send your customer a reminder. If your customer still doesn’t pay, we will try to contact the customer. If we still do not get paid, a debt collection claim will be issued. For further questions please contact us.

More about invoice factoring

Customer FAQ

 

How do I submit attachments?

If you send your invoice via e-mail, we prefer that you send any attachments in the same PDF file as the invoice. Otherwise, you can attach them to a separate email. However, remember to name your attachments so that we can easily link the attachments with the correct invoice.

If I have made a mistake on an invoice that I have already sent you, what do I do?

Please credit the invoice and send a replacement invoice.

If my customer doesn’t pay you, what happens?

First, we send your customer a reminder. If your customer still doesn’t pay, we will try to contact the customer. If we still do not get paid, a debt collection claim will be issued. For further questions please contact us.

More customer FAQ

Financial services

If my customer doesn’t pay you, what happens?

First, we send your customer a reminder. If your customer still doesn’t pay, we will try to contact the customer. If we still do not get paid, a debt collection claim will be issued. For further questions please contact us.

Would you like to know more about our services?

Please contact us or chat with us on our Facebook page.

I/my company have/has record of non-payment. Can I become a customer anyway?

Yes. Many of our customers have liquidity fluctuations, but that doesn’t prevent you from becoming a customer with Euro Finans and selling your invoices.

More about financial services

Invoice discounting

We have overdue invoices – can you help us get paid?

Debt collection is a very powerful tool in this context. Feel free to contact us and we’ll see if we can help you.

Do you assume the credit risk for private customers?

No. Currently we don’t assume credit risk for your private customers. However, we have noticed that private customers’ willingness to pay increases significantly if the invoice comes through Euro Finans.

If my customer doesn’t pay you, what happens?

First, we send your customer a reminder. If your customer still doesn’t pay, we will try to contact the customer. If we still do not get paid, a debt collection claim will be issued. For further questions please contact us.

More invoice discounting

E-invoice

If my customer doesn’t pay you, what happens?

First, we send your customer a reminder. If your customer still doesn’t pay, we will try to contact the customer. If we still do not get paid, a debt collection claim will be issued. For further questions please contact us.

Would you like to know more about our services?

Please contact us or chat with us on our Facebook page.

I/my company have/has record of non-payment. Can I become a customer anyway?

Yes. Many of our customers have liquidity fluctuations, but that doesn’t prevent you from becoming a customer with Euro Finans and selling your invoices.

More E-inovice

Legal services

If my customer doesn’t pay you, what happens?

First, we send your customer a reminder. If your customer still doesn’t pay, we will try to contact the customer. If we still do not get paid, a debt collection claim will be issued. For further questions please contact us.

Would you like to know more about our services?

Please contact us or chat with us on our Facebook page.

I/my company have/has record of non-payment. Can I become a customer anyway?

Yes. Many of our customers have liquidity fluctuations, but that doesn’t prevent you from becoming a customer with Euro Finans and selling your invoices.

More legal services

Debt collection

If my customer doesn’t pay you, what happens?

First, we send your customer a reminder. If your customer still doesn’t pay, we will try to contact the customer. If we still do not get paid, a debt collection claim will be issued. For further questions please contact us.

Would you like to know more about our services?

Please contact us or chat with us on our Facebook page.

Have you received a letter from us?

And if you can’t find your answer in our FAQs you can always call us at +46 (0)46-31 20 20.

More debt collection

About Euro Finans

Would you like to know more about our services?

Please contact us or chat with us on our Facebook page.

Have you received a letter from us?

And if you can’t find your answer in our FAQs you can always call us at +46 (0)46-31 20 20.

Do you have a web shop solution?

No, currently we don’t have any solution where you can integrate our services with your web shop. However, we can still buy your invoices. Please call us at +46 (0)46-31 20 20 for more information.

More about Euro Finans

Other questions

Would you like to know more about our services?

Please contact us or chat with us on our Facebook page.

I/my company have/has record of non-payment. Can I become a customer anyway?

Yes. Many of our customers have liquidity fluctuations, but that doesn’t prevent you from becoming a customer with Euro Finans and selling your invoices.

What does it take to become a customer at Euro Finans?

You must have a registered company and customers that you bill. It is very easy to become our customer, please call us at +46 (0)46-31 20 20 to find out more.

More questions

Kontakta oss

046-31 20 20