FAQ 

Sometimes financial industry terms can feel a little complicated, we know! That is why we have chosen to gather the most common questions we receive here on our FAQ page. Do you wonder about something that’s not included in the list? Feel free to contact us and we will solve it!

 

Invoice Factoring 

 

Why invoice factoring?

A quick answer: you release capital for the company. You will be able to pay salaries, your taxes or reinvest the money through the purchase of materials or equipment. Instead of waiting for 30, 60 or up to 120 days for your money, you will receive the money the same day through invoice factoring!

We have overdue invoices – can you help us get paid?

Debt collection is a very powerful tool in this context. Feel free to contact us and we’ll see if we can help you.

Do you assume the credit risk for private customers?

No. Currently we don’t assume credit risk for your private customers. However, we have noticed that private customers’ willingness to pay increases significantly if the invoice comes through Euro Finans.

More about invoice factoring

Customer FAQ

 

What if my customer disputes the invoice?

Then we try to ask why the invoice has been disputed. In most cases it can be solved by talking to each other. We can give you a helping hand when dealing with this.

I have lost my login information.

No problem. Just send us an email message and we’ll take care of it!

What is happening with my case?

To follow your case, log into our APP or our customer centre. The link can be found here: KAF-Online

More customer FAQ

Financial services

If my customer doesn’t pay you, what happens?

First, we send your customer a reminder. If your customer still doesn’t pay, we will try to contact the customer. If we still do not get paid, a debt collection claim will be issued. For further questions please contact us.

Would you like to know more about our services?

Please contact us or chat with us on our Facebook page.

I/my company have/has record of non-payment. Can I become a customer anyway?

Yes. Many of our customers have liquidity fluctuations, but that doesn’t prevent you from becoming a customer with Euro Finans and selling your invoices.

More about financial services

Invoice discounting

What is happening with my case?

To follow your case, log into our APP or our customer centre. The link can be found here: KAF-Online

How does invoice factoring work?

Invoice factoring is easy. Send your customer invoice to us instead of to your customer. We pay the money to you and then we wait for the payment from your customer.

Factoring, accounts receivable factoring, invoice factoring, accounts receivable financing – are they all the same thing?

Yes, it’s the same service, only with different names and whether you see it from the perspective of a seller or buyer.

More invoice discounting

E-invoice

If my customer doesn’t pay you, what happens?

First, we send your customer a reminder. If your customer still doesn’t pay, we will try to contact the customer. If we still do not get paid, a debt collection claim will be issued. For further questions please contact us.

Would you like to know more about our services?

Please contact us or chat with us on our Facebook page.

I/my company have/has record of non-payment. Can I become a customer anyway?

Yes. Many of our customers have liquidity fluctuations, but that doesn’t prevent you from becoming a customer with Euro Finans and selling your invoices.

More E-inovice

Legal services

If my customer doesn’t pay you, what happens?

First, we send your customer a reminder. If your customer still doesn’t pay, we will try to contact the customer. If we still do not get paid, a debt collection claim will be issued. For further questions please contact us.

Would you like to know more about our services?

Please contact us or chat with us on our Facebook page.

I/my company have/has record of non-payment. Can I become a customer anyway?

Yes. Many of our customers have liquidity fluctuations, but that doesn’t prevent you from becoming a customer with Euro Finans and selling your invoices.

More legal services

Debt collection

If my customer doesn’t pay you, what happens?

First, we send your customer a reminder. If your customer still doesn’t pay, we will try to contact the customer. If we still do not get paid, a debt collection claim will be issued. For further questions please contact us.

Would you like to know more about our services?

Please contact us or chat with us on our Facebook page.

Have you received a letter from us?

And if you can’t find your answer in our FAQs you can always call us at +46 (0)46-31 20 20.

More debt collection

About Euro Finans

Would you like to know more about our services?

Please contact us or chat with us on our Facebook page.

Have you received a letter from us?

And if you can’t find your answer in our FAQs you can always call us at +46 (0)46-31 20 20.

Do you have a web shop solution?

No, currently we don’t have any solution where you can integrate our services with your web shop. However, we can still buy your invoices. Please call us at +46 (0)46-31 20 20 for more information.

More about Euro Finans

Other questions

Would you like to know more about our services?

Please contact us or chat with us on our Facebook page.

I/my company have/has record of non-payment. Can I become a customer anyway?

Yes. Many of our customers have liquidity fluctuations, but that doesn’t prevent you from becoming a customer with Euro Finans and selling your invoices.

What does it take to become a customer at Euro Finans?

You must have a registered company and customers that you bill. It is very easy to become our customer, please call us at +46 (0)46-31 20 20 to find out more.

More questions

Kontakta oss

046-31 20 20